What Our Clients Think About Our Services

  • OTR Capital has really been a great help with the starting of my business. Thank you and your staff for your assistance and always being prompt.

    Decarlos U.
    Decarlos U.
  • “I must say that our overall service we receive from OTR has been indeed good for our business as we strive to grow. OTR has exceeded my expectations on customer service. Overall, I look forward to growing and partnering with OTR as we move forward.”

    Joyce A.
    Joyce A.
  • “We have been doing business with OTR Capital for 1 year. In that time we have found that the customer service and the individual attention we receive has been superb. Every time I call for any reason I’m always met with courteous, friendly, respectful agents that seem to enjoy the company they work for. All of the requests I have made over the past year for various paperwork and documents have also been met with promptness. Tyler Dortch (our Senior Account Manager) is absolutely wonderful and has always insured that if he is not available that his team has the knowledge to help us with any question that might have arisen. In addition, the ease of managing our cash flow that OTR Capital has given us has helped us achieve that amazing growth that we have experienced in our first year of business. We have gone from having 1 truck on the road to 6 with in one short year.”

    Cherish M
    Cherish M
  • “We have worked with OTR Capital for the past 3 years. Having the confidence that your invoices will be paid next day is a pleasure and knowing that you’re calling their office and your call will be answered. OTR Capital as a factoring company for our business is a pillar as cash flow for our drivers. I recommend their business to all the trucking companies looking to work with people that care and respect your business. As an owner of a trucking company and dealing with a market that is variable, working with OTR Capital and checking each broker gives you a piece of mind knowing you are working with somebody that will make sure you get paid.”

    Johanna G.
    Johanna G.
  • “I didn’t think it was possible to open an account with a factoring company so easily. OTR Capital made it extremely easy especially with their no minimum volume required. We factored only about 50% of our bills before but now we factor about 99% through OTR. We have been so very pleased with the excellent customer service we have received. It is amazing to know that you have one person that you can always call and they know what is going on and not get the run around. Anytime we have had a question all you have to do is send an email or a simple phone call and you always get to speak with someone quickly. Our account manager Rachel and her team are amazing and so very helpful. I would recommend OTR Capital to anyone looking to better their business.”

    Mary E.
    Mary E.
4.8
Based on 189 reviews
4.9
Based on 116 reviews
If I could I would give them 10 stars the best factoring company ever before, I have been in business for more than 20 years and more than 8 with them and they are excellent I love their treatment especially Grace Taylor, Nicki love your guys a lot
Ms R.
Ms R.
20:30 09 Oct 20
Good communication. Love Ashley & Catherine!
vanessa P.
vanessa P.
14:43 09 Oct 20
Would give 10 stars if that was an option, the have the most amazing team over at OTR Kimi Richardson is my account manager and she is absolutely amazing, they treat us like family!! I needed to meet payroll and I sent in an invoice and requested the quickest possible way to get the cash into my account Kimi advised me that a wire would be the fastest way and she had it in my account within the hour, now that is what I call great customer service, but here is there kicker she waved my wire transfer FEE as well, now that is how you treat family! Not only that, they are quick to respond to any emails I send and there is almost no wait time to speak with them ever if I call in to customer support. My Senior Account Coordinator Max Lovingood is also pretty awesome as well, anytime I mess up an invoice or don't submit the correct information he has always been very patient with me and explaining exactly what I need and what I need to do, I would recommend to anyone looking for a factoring company to give these guys a call!!
shanna T.
shanna T.
19:27 02 Oct 20
Ryan Carter has been amazing from day 1, being a new business owner to the logistics world he ensured and set us up for success from the beginning, he calls, email and check on us, walked us through the factoring process step by step, always very informative and professional, never once I felt that I was being rushed, he always answers all our questions, being a sole proprietor owner and operator he truly make us feel valued.
Thank you so much for all you do!
Benzie P.
Benzie P.
22:52 28 Sep 20
Outstanding partner to have in your corner! Their system is simple, efficient and they perform just as promised. I have never factored and was totally against it BUT haven't regretted and sorry I didn't so it sooner
Janet B.
Janet B.
15:03 24 Sep 20
OTR Capital offers outstanding service, more than friendly personnel and one heck of a partnership to have on your side! A+ all the way
Janet B.
Janet B.
15:00 24 Sep 20
One of the best! They are great to work with and are willing to help you in anyway they can.
Lisa C.
Lisa C.
17:28 08 Sep 20
Me encanta trabajar con este factoring, sus pagos son rápidos y la página web es súper fácil de trabajar.
lilia G.
lilia G.
16:34 25 Aug 20
I would recommend this factoring company for every one who get dealing with brokers. Kimi Richardson most ever better manager what I was working for past 15 years. She always help, and she does really professionally. She simple face OTR factoring.
Nick D.
Nick D.
13:57 19 Aug 20
very good service. nice and friendly and always welling to accommodate the drivers
Donel C.
Donel C.
19:15 14 Aug 20
OTR Capital is the Starbucks of the factoring industry. What you expect from Starbucks customer service is what you get from OTR Capital. They are strong and malleable enough to make adjusts when I need a favor. Plus they know their craft which is helpful when I need to lean on them for quality information.
Brian S.
Brian S.
16:57 14 Aug 20
Caal P.
Caal P.
12:54 05 Aug 20
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